Get In Touch

Questions about an order, a problem with a delivery, or a suggestion for a condition we haven't diagnosed yet? Fill in the form and we'll come back to you within 48 hours.

We're a small team in East Sussex, so if you send this at 11pm on a Friday, please give us until Monday.

Prefer email?

General, order enquiries, or design ideas: info@banterbiotics.com
Trade, wholesale and bespoke: btb@banterbiotics.com

Sending something back?

Please get in touch before posting anything to us — we can't process returns we're not expecting. Returns & Refunds

Before you write

  • Delivery times — Standard tracked is 2–3 working days, next day if you order before 4pm. Full details
  • Allergens and ingredients — Listed in full on every product page, and in our Legal Notice
  • Trade enquiries — Everything you need is on our Wholesale & Bespoke page